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iTunes 8.2.1 breaks Palm Pre Sync Capability


There had been a lot of debate on wether Apple will put a stop to Palm Pre's iTunes Sync Capability. And what do you know, iTunes 8.2.1 update is here and it looks like Palm Pre no longer syncs with iTunes, at least my Pre doesn't. Just don't get the new iTunes update if you still want your Pre to sync with iTunes. But then again, drag and drop is pretty easy as well.

We'll see how Palm responds to this, or I'll just continue to use doubleTwist to sync my Media.

"provides a number of important bug fixes and addresses an issue with verification of Apple devices."


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    One of Palm's (PALM) selling points for the Pre -- that it synced with Apple's (AAPL) iTunes

Reader Comments (33)

This was my first thought when reading "verification of Apple devices". I'm sure most of you expected this.

July 15, 2009 | Unregistered CommenterLucky

I'm actually quite happy about this. Although I don't use the iTunes to Sync my Pre, I feel that we shouldn't use the work that another company has created - without permission. I like my Pre pure, and well... innocent ;D!.

Let the Battle Begin?

July 15, 2009 | Unregistered CommenterJenny

This is bullshit!

July 15, 2009 | Unregistered CommenterGordy

Jenny: So do you think I should need permission from Microsoft to write and distribute applications that run on Windows? Should I need permission from the record companies to choose which devices I want to put my music on?

Just as Microsoft isn't allowed to shut out other browsers from working, Apple should not be allowed to dictate which devices your legally obtained music can go on.

It'll be interesting to see what happens here. I predict a cat and mouse game - Palm releasing an update by the end of the week.

July 15, 2009 | Unregistered CommenterSam

If it does turn into a "cat and mouse game" nobody's going to use it because it only works half the time. Apple wins either way, whether Palm patches their hack or not.

July 15, 2009 | Unregistered CommenterNick


So you think I should be able to come into your house and eat all your food? Put posters up on the walls of a business advertising my competing business?

July 15, 2009 | Unregistered CommenterDavid

@Sam actually What is not correct it's how the Palm Pre is cheating to sync with iTunes pretending to be an iPod.

If you have an Apple iPod/iPhone you use iTunes to sync. The files you bought are still there on your HDD, and your are free to use whatever solution Palm would have device for you to sync with your phone.

I find Apple's position to be appropriate as they are merely protecting hard work.

July 15, 2009 | Unregistered CommenterDarathor

"Just as Microsoft isn't allowed to shut out other browsers from working, Apple should not be allowed to dictate which devices your legally obtained music can go on."

Ever heard of Active X? Also sites using specific .asp, .net technologies from MS that prevents other browsers from working properly on the internet unless you use Internet Explorer for Windows? Yeah think about that.

July 15, 2009 | Unregistered Commenterslappy

Good thing I really don't care about iTunes.... like.... at all!

July 15, 2009 | Unregistered Commentertjm13

Apple is following in the footsteps of Microsoft, and we all know how that worked out for Microsoft...great $$$$, and maybe tons of legal fees worldwide.

In any case, this ain't no FREE market, never was. Our elected officials are still busy satisfying the needs of their constituents, aka the corporations funding them.

Here's a thought, I understand that some companies may want to work deals with another, perhaps because they believe their recommend products works well with each other (according to them that is). That is why you had the Firestone tires contracts with those Fords or whatnot and why fast food joints have either Coke or Pepsi.

As a consumer we can choose to change out those options, that is, when those tires thread are gone, we can buy new tires anywhere, no warranty exist on dealership tires anyway. And if one fast food joint offers only Coke and I want Diet Dr. Pepper, well I buy my food to go with no soda and go home to get my Pep!

As for these stupid exclusivity contracts, sure they should be allowed to be sold in whatever place they choose, but it should be open to the consumer to choose the products most suitable for them. If Apple and AT&T really wants to entice consumers to stick with them, then they should offer something better for the consumer, such as the deep discount and subsidy for obtaining the iPhone at $199.99 and such. Otherwise, Apple should have an open version available at full retail and allow the consumer if he or she chooses to pay more to have the option of choosing a different carrier...why anyone would want to pay $800 for the iPhone, who knows, but if AT&T sucks in your area as does mine, you may be willing to shell out the dough!

Eff this Federal "Democratic" REPUBLIC non-Democracy of a country we live in!!!!! Pardon my foul language.

July 15, 2009 | Unregistered Commenterkrazywane

Apple had no recourse. They had to fix this!

It has nothing to do with your music, or movie files. It has to do with Synching and security. It is the conduit of the iPod sync function that accesses more than the iTunes app such as your address book, photos, notes, etc.

The sync gateway in iTunes NEEDS to be a trusted entry point, and Palm broke that. Apple had to fix it. Which brings me to think WHAT THE HELL WAS PALM THINKING!!!!!!!!

July 15, 2009 | Unregistered CommenterArt

I think a better analogy would be Microsoft blocking iPhones or other non-Microsoft products from synching to Windows Media Player.

I don't really see why it was such a big deal that the Pre could sync with iTunes. Did it cause security issues? You could still only bring non-DRM music onto the Pre, so it wasn't exactly like a true iPod.

July 15, 2009 | Unregistered CommenterBlake

This is not anti-competitive at all. Apple sells music on iTunes for use with an iPod. End of story. You are buying the right to use it on any Apple device and on up to 5 computers (or something like that). Not allowing syncing to other devices is fine. If you don't lilke it, buy your mp3s from Amazon or another site. Or buy the CD and rip it onto your computer. And use a program other than iTunes.

Just because something becomes so popular that a majority of people use it, it doesn't mean that the company loses their ability to control the terms of their product.

If you don't like what Apple is doing, then vote with your feet. Buy from someone else. Taht will be far more effective than any government regulation or legal action.

July 15, 2009 | Unregistered CommenterHainesy

It's really a matter of iTunes usage rights. That's use as a sync tool. Palm could have provided their own media managment app for syncing to the Pre. In fact, it could have even read your iTunes library and moved all your media into the Palm app (since most of the music on iTunes is DRM-free now). That's what Creative does, that's what Sandisk used to do. It's pretty common and it allows the HW maker to create a seemless PC-to-device experience. Unfortunately, Palm doesn't want to do it all themselves, and would rather co-opped the Apple solution in iTunes.
As someone who has migrated from iTunes, to WMP, to MediaMonkey, and back to iTunes, I can tell you, there are ways of getting in and out of Apple-ville, if you want to do the work. I never once expected Apple to help me abandon their system and devices. And that's okay, and the right thing for everyone. Would it be nice if I could synce non-Apple devices with iTunes? Yes sir, and it would have saved me a few library transitions. But at the end of the day, the reason I ended up back with iTunes, is it works really well. I still hope that other media apps/stores would step up their game and offer a legitimate challenge/option. What Palm is doing really is anti-competitive, at least anti-try-to-be-competitive.

July 15, 2009 | Unregistered Commentermoospiff

This stinks of Microsoft own techniques, locking consumers to their tech. I'm pleased to see companies like Palm and Google (android) arriving on the scene to revive competition and innovation. Particularly with Google's mission "tech for the betterment of the world", free to everybody we can hope that this locking out /locking in to corp tech will be kept to a minimum. Shame that Apple doesn't take a leaf out of Google's book.. It's a high time we stop idolising Apple and see them for what they really are...

July 15, 2009 | Unregistered CommenterPF

You people are all idiots, Apple spent years & billions o dollars on research & development for the ability to offer content, sync and backup their iPod, iPhone to their iTunes and to insure a smooth, trusted user experience why in the world would they let some boehead just steal it. The jerk didn't even offer to pay a fair fee, he just stole it cause it wasn't locked down, well now it is locked down! BTW take your Pre to TMobile or AT&T and see if you can connect. IDIOTs!!!! All.

July 15, 2009 | Unregistered CommenterDave

I don't get it. Just drag and drop. It lets you select the music you want a lot easier. I never used this sync feature with itunes.

But still, c'mon Apple...

July 15, 2009 | Unregistered Commenternimit7


Anyone using iTunes is a're foolish to put your stock in a company that will only let you play music YOU PURCHASED on a set number of devices.

I don't know about you, but when I purchase music...if I want to play it on my Grandmothers 8-track, I WILL. If I were iTunes-alicious, I'd have to stop...not to mention I'd have it a crappy format.

If you guys want iTunes support, get an iPhone...otherwise, stop complaining.

July 15, 2009 | Unregistered Commenterdevnet

Pure Jenny? The only way apple can set themselves aside is by not letting anyone use their computers. Mac is like Nintendo, they sue when anyone looks at them wrong. That is the only way they can stay int he market. If you have to make your horrid product look cool and sue when someone steps in the door to sell your product you are falling down a lowering standard of caring for your customer. Simply put, you only care about yourself and you feel we should be happy we buy your one size fits all computers.

July 15, 2009 | Unregistered CommenterJesse

Why hasn't anyone filled an anti-trust case against Apple yet? They were already told they couldn't prevent other devices from syncing in Europe haven't they?

July 15, 2009 | Unregistered CommenterJcray

Palm should develop a Sync app that basically recreates the options found in iTunes for Syncing such as playlist-specific options, which way to sync (ie Pre changes effect playlists in iTunes) and then have the app use the Itunes library xml files to do the file transfers / Pre playlist behind the scenes. I don't see what recourse Apple would have for such an app and it be a pretty seamless experience for Pre users.

July 15, 2009 | Unregistered CommenterSean Schraeder

Again, this is just stupid. People make the example of Microsoft having to approve what runs on windows. This example supports palm in many other areas. Such as internet browsers and plug ins for them. Plug ins don't have to be approved to run. Another thing, wouldn't it benefit apple by enabling other devices to sync up with itunes? If people with pres can not sync their music with itunes, they may start using third party applications and AMAZON. I think its just more of apples ego and that the palm managed to screw apple up its rear.

July 15, 2009 | Unregistered CommenterChris

use doubletwist if you've updated without reading the fine print

July 15, 2009 | Unregistered Commenterchefjabril11

If Palm is smart they will put a bit of devel effort into Amarok (or some other GPL software,) wrap their logo around it, and provide it as a free downoad. Then they can say, "We at Palm thought you should have a music manager that allows you to sync your pre -- or your iPod, or your wonderwidget, or anything else you want to sync. Because, hey, it's your music."

Amarok syncs my Pre and my iPod perfectly well. I can't use iTunes music mart, but that' perfectly fine by me and probably lots of other people too.

I suspect that Palm was planning some sync thing, but like other aspects of the Pre, deadlines cut them off. I wouldn't be surprised if they do have a plan for this.

July 15, 2009 | Unregistered Commentermyboysherman


"You people are all idiots,"

You post precedes mine, but I've reviewed the posts prior to yours, and have determined that your are wrong. So did everyone else. Oh, and you aren't very nice.

"Apple spent years & billions o dollars on research & development "

FYI, a billion is a thousand million (unless you are a really old Brit.) In Arabic numerals it looks like this: 1,000,000,000. If Apple paid more than 1 or 2% of that amount for iTunes development (DRM notwithstanding) then they should fire their entire programming staff and crucify the management. A competent programmer (let's say a C programmer) can be had for less than US$100,000/year. You can get a absolute genius for far less than twice that. How many programmers do you think it takes to screw that light bulb in? It doesn't decode a genome, or explain 42, it juggles mp3s.

So sure, tens of millions is nothing to sneeze at, but they almost certainly invested more designing the box that the iPhone comes in.

Their investment allows them to make money from their store and has been repaid many times over. The fact that some of their customers might want to transfer their music to a device not purchased from Apple is a far cry from "theft" on anyones part. And for that outlay they got more than just a nice piece of playlist magic, they got leverage.

Being first to market with an amazing an undeniably superb mp3 player allowed Apple to insert itself on practically every music lover's desktop. Ayn Rand's stinking corpse got a warm fuzzy feeling at that point as we all bowed before the Apple Gods. But with iTunes everywhere, there was little demand for alternatives and so many of us are now beholden to those same Gods. That's a patently monopolistic practice (couldn't pass up the pun) and is far from a fair market outcome. (Don't worry Ayn's rotting husk still has a warm fuzzy feeling.)

What Palm did was perfectly fair. There is no law that says these devices have to be honest with one another. In fact, ensuring interoperability is explicitly allowed for under fair use (though not always in practice) and is a time honored and well established practice. If it weren't your Mac wouldn't be able to offer services for Windows.

Even if there is no anti-competitive practices claim against Apple in this case, it's still a crappy thing to do. And we, the proud idiots, are perfectly justified in calling them out.

July 16, 2009 | Unregistered Commentermyboysherman

I don't understand why it such a big deal?
as far as i know, pre can merely hold up for a day by normal workload (IM, email, browse, etc)
why you want to waste anymore battery for just listen to music
if you want some music plug to your ears can't you just have an iPod?
and i bet most of you already have
otherwise why you bother buy your music from iTune?

July 16, 2009 | Unregistered CommenterJoe W.

Everyone knew this was coming, and I hope Palm does nothing to attempt to circumvent it. It just lowers Palm, who is already the underdog in the smartphone arena. Nobody needs iTunes, and in fact, it's far from the best software one can find to organize music. Its only advantage is its integration with iPods and iPhones. Palm would be far better off touting the alternatives, or perhaps even creating their own alternative. iTunes is bloated, slow and unimpressive. As an iPhone user, I bought virtually all of my music through it, because it worked so well with the iPhone. I would much rather find a better alternative for music with my Pre.

Oh, and Joe W. -- so far my battery life with my Pre far outlasts my iPhone 3G.

July 16, 2009 | Unregistered CommenterIkthog

This might be the first time i am hoping for some antitrust investigation. Apple dominates the online music business!

July 16, 2009 | Unregistered Commenterchris

I am ok that ITunes has decided to block the Pre. I find that the Pre works alot better synching with Windows Media Player, or at least that is my program of choice. As for the battery life of the Pre. It makes sense that your battery life might be a bit less because you are using it alot more! I hardly use my Ipod anymore since I got the Pre. Between being able to listen to the music I purchased and Pandora Radio, I dont see a need to drag out another device.

July 16, 2009 | Unregistered CommenterCat0310

So the Key is, just don't update your itunes till Palm comes out with another App to bypass this issue

July 16, 2009 | Unregistered CommenterShou5

oh no! Apple providing more legitimate reasons to be despised? this shouldn't come as a shock to anyone...

July 16, 2009 | Unregistered Commentergordian

that's right, i'm not doing the update on Itunes, i like itunes fine, but is as simple to do USB Drive on the PRE also and just drag&drop, so i dont know why Apple worried so much, worst case i'll just use WIndows Media, the new versions are as fun as Itunes, is their lost not the customers. Apple just give it up, what customers want is that everything is compatible with everything.

July 17, 2009 | Unregistered CommenterEmilio

Some time ago, I did need to buy a car for my corporation but I did not earn enough money and could not buy something. Thank God my father suggested to try to get the business loans from reliable bank. Hence, I acted that and used to be satisfied with my bank loan.

April 2, 2010 | Unregistered CommenterMeredithLong

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