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Where would you go to buy a Palm Pre?


Sprint has ramped up selling of the Palm Pre across online retailers, evident by Amazon.comLetsTalk, and probably many others. Just more ways for people to nab a Palm Pre. Sprint employees saw this coming because they had a memo sent to them detailing exactly what's happening:

Summary: Starting 8/2/09, Sprint has decided to open up the selling of the exciting new Palm® Pre™ to all direct ship including non-preferred dealers (exclusive and multi-carriers), remaining national retailers, OAR’s and BSP‘s.

Specialists: All
Customers: All, except employee accounts (EWD and SWAC)
Effective Date: 8/2/09

What you need to know:

  • Selling Palm Pre in these channels will be permanent.
  • All processes will be business as usual.
  • Palm Pre is still not available for employees.

So for non-early adaptors, where did you buy your Palm Pre?

[via SprintGurus]

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Reader Comments (5)

I bought mine from best buy about a week ago, when they had that $99 "price drop"

August 3, 2009 | Unregistered CommenterJason

I also bought mines in best buy but when it first came out.

August 3, 2009 | Unregistered CommenterGismel

Is this website an authorized sprint retailor? I just want to make sure I can still get the sprint insurance on the phone

August 3, 2009 | Unregistered CommenterDavid

I bought mine at Best Buy in order to get the instant rebate. Given my experience, I would NOT recommend buying a Pre from an online retailer. I have exchanged my Pre THREE times. The first one would not USB sync with any computer. The 2nd went into an infinite reboot loop from which it could not be broken, the 3rd spawned a screen defect in the lower left corner that was getting progressively larger. In addition, you want to carefully inspect a new Pre for things like too large a seam along the slider edge at the sides and the top, which are indicators that with use your Pre might twist or become loosey goosey in the slider. I'm on unit #4.

The Pre is an awesome device. I don't believe their return/exchange rates are out of line with whats normal, but there is enough of a chance to have build quality issues that I would only want to get that from a retailer I could go back to and exchange it on the spot as I have done with Best Buy. On my last exchange, they balked a little bit. I basically told them "I'm within my 30 days. This can be an exchange or a return. You decide". They exchanged it again. I doubt dealing with an online retailer would be as good an experience if there is a problem, and these retailers offering the Pre for $99 are gonna have to scrimp somewhere and thats likely to be the backend customer service if you have a problem.

I love my Pre, love the WebOS, but I tried to protect myself from having aggravations if there were problems. Though I have had to exchange it 3 times, I'm happy with my experience, because when I had problems, I took it back to the store and got a new unit, so my problem was always addressed. I don't think I would be as happy if I had bought from an online retailer where I could not get near instant problem solving because I could go up close and personal with a human.

August 6, 2009 | Unregistered CommenterAaron

I bought 2 Palm Pre for myself and my wife ($199 each) - about 2 months ago at my local Sprint store. Both phones have been perfect from day one. I love the phone, it is the best phone I have ever owed. After putting my phone in my pocket for a couple of weeks, I decided to buy the official "Palm Leather Side Case for Palm Pre" to protect it. The case is solid and provides excellent protection and style for the Palm Pre. I am so glad I bought this phone. It feels more like a fun device - being able to connect to the Internet and take notes. But what surprised me is the quality of the pictures it takes with it's 3 Mega-pixel camera (it also includes flash). A professional photographer asked me, (seeing the picture on the Pre being so incredibly sharp on the Pre's beautiful and richly colored screen) whether the Palm Pre had a 10 mega-pixel camera. I own high end Nikon cameras and lens and I am a bit of a perfectionist; so the Pre's built-in, quality camera is something that I appreciate - especially in a phone.

August 8, 2009 | Unregistered CommenterAndrew

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