PreThinking Store

Entries in palm pre spy (1)

Wednesday
Aug122009

Our Palm Pre is sending User Data to Palm

According to Joey Hess, a Debian developer, our Palm Pre are periodically sending end-user data to Palm, such as your GPS location, time on an app and which app specifically, crash logs and full list of installed apps. This seems normal, in my opinion, even the GPS location part to some extent. I see it as info Palm needs to improve their services and the whole user experience, and free marketing research of course.

In Palm's Privacy Policy, they stated that your personal info/User Data may be shared with 3rd parties, but as long as they are affiliated with Palm.

"We may share, disclose, or transfer your personal information as follows:

  • To Palm affiliates and subsidiaries to support business operations and sales, marketing, and customer support processes;
  • To third party service providers and suppliers acting on our behalf to provide products or services
    to you; and
  • To other third parties for purposes you have allowed.

We may also disclose your personal information as we determine reasonably necessary to (a) comply with applicable law, regulations, legal processes, or enforceable governmental requests, (b) respond as necessary to an actual or potential lawsuit, or (c) protect the rights and property of Palm or others. We reserve the right to retain, use, and disclose aggregate or anonymous information developed from personal information at any time.

If we merge with, or are acquired by another company, or sell all or substantially all of our relevant assets, or file for bankruptcy, we may disclose and transfer personal information with" the company or asset. We will seek appropriate protection for personal information disclosed or transferred in such transactions consistent with applicable law."

We'll see what Palm's response to this.

[Thanks for the tip, Matt, via Slashdot]

Update: Palm's response, "Palm takes privacy very seriously, and offers users ways to turn data collecting services on and off. Our privacy policy is like many policies in the industry and includes very detailed language about potential scenarios in which we might use a customer's information, all toward a goal of offering a great user experience. For instance, when location based services are used, we collect their information to give them relevant local results in Google Maps. We appreciate the trust that users give us with their information, and have no intention to violate that trust."