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Entries in PreThinking (6)

Tuesday
Oct202009

Stay connected with Palm news and updates on Twitter

Palm is a Twitteraholic for sure! They keep us updated when new versions of WebOS are out, when there are Palm Pre or Palm Pixi giveaways. They always keep us up to date. Here are the important Palm twitter accounts to follow!

@Palm  <- This Twitter account is everything general to Palm. Sometimes they answer questions, sometimes they retweet news or pictures and have giveaways for the Pre/Pixi all the time and let us know when new updates are out.

@WebOSDev <- This Twitter account usually gives us updates or guidelines for anything regarding the WebOS SDK and anything regarding WebOS Developers including sometimes responding to general questions and giving tips.

@PalmNewApps <- This Twitter account is brand new as of today and was set up to let us know whenever they add to or update the Palm App Catalog. This is great so we can download brand new apps the minute they arrive in the App Catalog.

Also notable accounts from us at Prethinking you can follow:

@PreThinking <- Which will always give you the latest news that is here on the blog.

@Blayze04 <- Writer for PreThinking who can answer questions or concerns regarding WebOs or your Pre and will let you know what new things are coming from Palm.

@FoneFrenzy <- Writer for Prethinking and FoneFrenzy sites always has something interesting to say and is always on top of all Phone news even outside of Palm.

Wednesday
Aug262009

PreThinking Giveaway: Win 1 of 10 Amzer® Privacy Protector Shield for your Palm Pre!

It's been quite some time now since the last PreThinking giveaway, so here goes another. This time, we're giving away 10x of Amzer® Privacy Protector Shield, provided by Fommy.com.

*Loads of Accessories for your Palm Pre in our own Store*

To enter, just leave a comment below or follow @PreThinking and tweet "Privacy Protector Giveaway for Palm Pre http://bit.ly/VIxy4 Just follow @PreThinking and retweet the contest".

We'll stop taking entries on September 10th, 2009 at 11:59PM EST. Good Luck!

Rules:

  • Leave a comment below or follow @PreThinking to enter.
  • You must be in any of the 50 states.
  • You may only enter once... we're watching you.
  • 10 winners will be chosen randomly.
  • We'll ship them out 1-3 business days after winners are contacted.
  • Entries to the contest ends on September 10th, 2009 at 11:59PM EST.
Tuesday
Jun162009

PreThinking Giveaway: Win 1 of 4 Full Body Ghost Armor for your Palm Pre!

PreThinking Readers/Pre onwers! As promised, we're giving away 4 Full Body Ghost Armors for the Palm Pre (Retails for $25) for FREE, provided by the generous people at Ghost Armor! And who doesn't like free stuff right? Read our quick review of the shield here.

To enter, just leave a comment below with why you need one of this. We'll stop taking entries on June 19th, 12:00PM EST. Good Luck!

Rules:

  • Leave a comment below to enter.
  • You must be 18. 
  • You must be in any of the 50 states. 
  • You may only enter once... we're watching you.
  • 4 winners will be chosen randomly.
  • We'll ship them out 1-3 days after winners are contacted.
  • Entries to the contest ends on June 19th, 11:59PM EST.
Sunday
May102009

Hands-on Review with the Palm Pre, Amazing.

I would like to preface this hand’s on review of the Palm Pre with a special thank you to Mr. James Stephen, the area’s Business Solutions Specialist. James had kept in touch with me since early 2008 when I wrote my letter manifesto to CEO Mr. Dan Hesse (and others within the company hierarchy), regarding my concerns over the lack of quality Smart Phone handsets Sprint had to offer. The letter made the rounds of managers and sub managers and James was appointed to me by the higher ups at Sprint to handle my concerns. I wasn’t even close to blogging about anything at this point, but I was upset with my phone choices and I got sick of being envious of all of my friend’s cool phones. I even had a friend tell me that I should get a Tattoo on my ass that with the Sprint logo because I was loyal to the quality of their network. Sprint has always seemed to get the hand-me-downs of phones and that made me quite upset. James had told me he heard about my letter manifesto and that he would help me out. James consistently followed up with me about my service, even though he was not the retail division. He introduced me to the Instinct which I felt was lacking true smart phone capability, so I decided to wait and see what was around the corner before I bailed on Sprint.

I recently had a problem with my current handset which kept rebooting while I was on the phone, amongst other problems. I explained to James that I did not want to purchase a new handset since I was waiting for the Palm Pre. The retail store I spoke with decided I should buy insurance for my crappy phone and then file a claim after 24 hours. I thought that was just cheating the system. James called me to say he located a slightly used Treo by a former employee and within a couple of weeks, made arraignments to meet me near my office to give me the newer handset. We spent some time going over success of Boost and Nextel’s IDEN network it uses, and the customer service direction of Sprint but he had no information on the Pre but to say it was a hotly anticipated device and that Sprint was really looking forward to this relationship with Palm. James in no way whatsoever offered me any information on the Pre. If he knew anything, he was the best poker faced player I’ve ever met because James emphatically stated he did not know anything except that the device was coming out soon. Trust me, I grilled him.

James should be an example of how the customer service division has changed at Sprint. Yes, we have all heard of the problems in the past and dealt with them too, but this was a great example of when a company listens to its customers, what it can truly accomplish. With the lure of many free phones, including the Blackberry Bold, in which my girlfriend just got one and loves, I am loyal and holding out for what I believe is the best device to come on the market since the iPhone, only better in several ways. Mind you, I left Sprint for the iPhone and switched back after a few days later when the iPhone crashed on me three times in one day. It is my business phone and I couldn’t afford to lose calls and messages.

Again, thank you James for taking the time out of your busy days to answer my calls and track down a phone I can use until the Pre comes out. You demonstrated a remarkable customer service work ethic. You are the poster boy for how Sprint customer service is and this should be an example to the rest of the company of how to take care of your customers and to win over market share.

 

Now, on to the good stuff.

By not getting a phone call or email on May 8th, 2009 notifying me as the lucky recipient of the new Palm Pre for my review, I had to resort to sleuthing tactics to locate an opportunity to get my hands on this phone. Well, the sleuthing worked, and I had a meeting yesterday with an individual that had access to a fully working Palm Pre. This took lot of convincing on my part, and I had to agree with many conditions set forth regarding the review of this new handset for Sprint.

First off, I was not allowed to take any photos, which I heard happened in Canada at Sequentia last week with several people who were chosen in a Customer Service survey to get a preview of the Palm Pre. Secondly, I was not to discuss certain specifics (apps and other things) of the device and all its capabilities. This review also cost me a few rounds of drinks $$$- with the little time I had hands on with the phone.

Feel in hand:

The phone feels solid, just as they advertised like a smooth river stone. This particular phone had the Matte back cover and I was told that the owner does have a touchstone and loves the  charging device. The overall feel is solid. The slider was responsive and not loose, which is good. I had opened and closed it several times to see if I could get a feel for how the Pre could become loosened over time, but I have to say that the slider mechanism is solid as a rock (no pun intended). Time will tell how this hold’s up to the daily grind but to my understanding, this particular phone has been through some heavy use  as text messages were popping up like crazy (busy owner of the Pre I guess). The guys keys are small and a little rubbery but in a few minutes, I had no problem with blasting out a couple of text messages. They work fine. Yes, the qwerty works fine. If you know how to type, you know the Pre.

Click to read more ...

Thursday
Mar052009

PreThinking Forums is up and running!

Had some trouble installing the forum but everything seems to working fine now. It still need some tweaks here and there. And i'll need a few weeks to observe what people want in the forum and how it should be structured. You can find the forums by click on "Forums" on the menu.

Friday
Feb202009

First post from PreThinking.com!

The Palm Pre was officially announced about a month ago and with all the hype going around... Hmm,  I doubt anyone would read this so I'll end it there. Maybe not.